Website Terms of Use

Website Terms of Use

SureShield, Inc. (“SureShield”) provides the website (https://us-telecom-cybersecurity.sure-shield.com) along with any parent site, subsite, subdomain, or alternate domain that links to or references these Terms (collectively, the “Sites” and each, a “Site”) to you, the user of the Sites (“Authorized User”, “you” or “your”), for your commercial use, and subject to the following Terms of Use (these “Terms”). By using the Sites, you enter into and agree to these Terms, and if you are using the Sites on behalf of a legal entity (such as a business or your employer), you represent and warrant that you have sufficient authority to bind such legal entity to these Terms. In that case, “Authorized User”, “you” and “your” will also refer to that legal entity. For the purpose of the following Terms, references to “we”, “us” and “our” include SureShield, Inc. and its affiliates, subsidiaries, agents, representatives, successors and assigns. The Sites expressly include the detailed cyber-risk intelligence platform made available to authorized individuals at https://us-telecom-cybersecurity.sure-shield.com (the “Sites”), and these Terms apply to the access and use of the Sites along with any specific additional terms that are accepted in connection with the use of or access to the Sites.

This content on the Sites is provided for general informational and educational purposes only. By selecting the checkbox and “I accept” button to access this report, the reader acknowledges and agrees to the notices set out below.

01 Purpose & General Use Statement

The Sites has been developed and presented to support public-interest analysis and policy discussion concerning systemic cybersecurity vulnerability conditions within the US telecommunications sector, based on the synthesis and analysis of publicly available information.

The contents of the Sites has also been developed and presented to support regulatory awareness, program design, and sector-level resilience discussions — including those associated with broadband deployment, infrastructure funding, and operational-sustainability initiatives.

02 Report Scope & Limitations

The analyses and observations contained herein:

• Were derived exclusively from publicly available information regarding vulnerabilities, cybersecurity advisories, incident reports, domain registry records, public company filings, openly published industry reports and other openly accessible reference material.
• Reflect aggregate and sector-level data insights, and not evaluations of individual telecommunications providers or networks.
• Do not constitute explicit findings, determinations, compliance judgments, or lack of enforcement conclusions under any statute, rule, or program, including but not limited to FCC regulations or the BEAD Program requirements.

2.1 Not a vulnerability assessment, audit or compliance evaluation

The content of the Sites does not constitute, and should not be construed as, a formal vulnerability assessment, penetration test, security audit, compliance evaluation, threat assessment, incident-response engagement or definitive evaluation of cybersecurity risk for the telecommunications sector or for any individual provider. It reflects a high-level analysis of publicly available information and is not a definitive indicator of risk, exploitability, compliance status, or operational practice.

2.2 Non-intrusive source basis

Security and vulnerability information presented on the Sites was derived exclusively from publicly accessible, non-intrusive sources. No authenticated scans were attempted against any system, no access controls were circumvented, no proprietary or non-public data was accessed, and no system performance, availability or confidentiality was impacted in connection with the preparation of this report.

03 No Enforcement, Compliance or Eligibility Implication

Nothing on the Sites should be interpreted as:

• An allegation of non-compliance, negligence or misconduct by any US telecommunications provider;
• A basis for enforcement, adjudication, or funding eligibility determination;
• A substitute for formal regulatory review, audit, or provider self-certification.

References to technologies, operational environments, or risk categories are contextual and illustrative only and do not imply regulatory interpretation or policy position.

04 Reliance & Responsibility

The content of the Sites does not provide or constitute legal, regulatory, technical, or operational advice. Agencies, eligible entities, and stakeholders should rely on their own internal security processes, expertise, and statutory authorities when making programmatic or regulatory decisions.

05 Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITES, INCLUDING ALL SCORES, REPORTS, DATA, SIGNALS, ESTIMATES, AND OTHER OUTPUTS, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. SURESHIELD AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, “SURESHIELD PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING:

• ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT;
• ANY WARRANTY THAT THE SITES WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• ANY WARRANTY THAT DEFECTS WILL BE CORRECTED; AND
• ANY WARRANTY THAT THE SITES OR ANY OUTPUT WILL MEET THE AUTHORISED USER’S REQUIREMENTS OR EXPECTATIONS.

06 Third-Party Sources, References & Trademarks

Some jurisdictions do not permit the exclusion of implied warranties. To the extent such exclusions are prohibited by applicable law, the scope and duration of any applicable implied warranty shall be the minimum required by that law.

The content of the Sites may reference industry studies, sector statistics, advisories, and threat-landscape findings published by third-party organizations. Such references are made for context and to support readability. The authors of this content make no representation as to the accuracy, completeness or current validity of third-party information; readers should consult the original sources directly.

References in this content to any tool, platform, vendor or technology are descriptive only and do not constitute or imply endorsement, affiliation, sponsorship or approval. All trademarks, service marks, and product names are the property of their respective owners.

07 Responsible Disclosure & Information Sensitivity

Sensitive technical detail that could reasonably enable malicious activity has been intentionally omitted, summarized or generalized throughout the content of the Sites. The authors adhere to widely-recognized responsible-disclosure principles consistent with research touching on critical-infrastructure sectors, and do not publish information that could foreseeably facilitate unauthorized access to, exploitation of, or operational disruption of any provider’s systems.

The principles applied during preparation are aligned with the spirit of CISA’s Coordinated Vulnerability Disclosure framework and with sector-specific expectations for safeguarding critical-infrastructure information.

Specifically:

• No exploitation paths, attack instructions, or specific configuration detail are published.
• All findings are aggregated and presented at the industry level. No individual provider is named, characterized, or evaluated.
• Where indicators are referenced (CVEs catalogued by CISA as actively exploited, weak email authentication posture, etc.), references are limited to publicly documented industry concepts already widely discussed in cybersecurity research, federal advisories, and vendor publications. The report does not introduce new vulnerability information into the public domain.

08 Awareness Purpose; No Adverse Use

The contents of the Sites are presented to support industry awareness, board-level discussion, regulatory engagement, academic interest, and public-interest discourse regarding the cybersecurity posture of the US telecommunications sector.

It is not intended for, and should not be used for, competitive intelligence, targeting, or any purpose adverse to the interests of any provider.

09 Privacy

SureShield values your privacy. We process, use, and share information that we collect or receive from or about you when you use the Sites as set forth in our Privacy Policy.

10 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT SHALL THE SURESHIELD PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH THE PLATFORM OR ITS OUTPUTS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE SURESHIELD PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) THE SURESHIELD PARTIES’ AGGREGATE LIABILITY TO ANY AUTHORISED USER FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY THAT AUTHORISED USER’S ORGANISATION TO SURESHIELD FOR ACCESS TO OR USE OF THE SITE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) TEN U.S. DOLLARS (USD $10.00).

The limitations in this Section shall apply notwithstanding the failure of any limited remedy of its essential purpose, and shall not apply to liability that cannot be excluded or limited by applicable law (including liability for death or personal injury caused by negligence, or fraud or fraudulent misrepresentation).

11 Indemnification

To the full extent permitted under applicable law, each Authorized User agrees to indemnify, defend, and hold harmless the SureShield Parties from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) any violation of these Terms; (b) any use of the Sites or its outputs beyond the scope of authorization granted by SureShield; (c) any decision made, action taken, or omission made in reliance on the Sites’s outputs without obtaining independent professional verification where such verification would be prudent; or (d) the Authorized User’s unauthorised redistribution or disclosure of Sites outputs.

12 Governing Law and Dispute Resolution

These Terms and any disputes arising from or relating to the Terms or the Sites shall be governed by and construed in accordance with the laws of the State of Georgia, United States of America, without regard to its conflict-of-law provisions. Any dispute not resolved by good-faith negotiation shall be submitted to binding arbitration in Atlanta, GA under the rules of the American Arbitration Association (AAA), except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

13 Amendments and Updates

SureShield reserves the right to amend these Terms at any time. The current version of these Terms will be presented to Authorized Users prior to accessing the Sites (via the interactive acknowledgement gate in the Tool) and will be attached to or incorporated by reference into PDF Reports. Continued use of the Sites following any amendment constitutes acceptance of the amended disclaimer.

14 Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. Any failure by SureShield to enforce any provision of these Terms shall not constitute a waiver of SureShield’s right to enforce that or any other provision in the future.

Appendix A Legal Risk Considerations

This appendix summarizes the categories of legal risk the authors took into account in preparing cybersecurity-related risk information presented on the Sites, together with the corresponding controls applied. It is provided for transparency. Nothing in this appendix constitutes legal advice; readers requiring such advice should consult qualified counsel.

A.1 Computer Fraud & Abuse Act

Federal courts have at times interpreted the Computer Fraud and Abuse Act broadly, including in contexts involving analysis of publicly accessible information about computer systems. To remain well within accepted boundaries, the analysis underlying this report was conducted on a strictly non-intrusive basis. No authentication was attempted against any system. No access controls were circumvented. No proprietary, internal or non-public data was accessed or attempted. No system performance, availability or confidentiality was impacted. The work relied exclusively on openly accessible information and on widely-used reference sources, used in a manner consistent with the published terms governing those sources.

A.2 Digital Millennium Copyright Act §1201

Section 1201 of the Digital Millennium Copyright Act restricts circumvention of technological measures controlling access to copyrighted works. This report contains no exploit code, no bypass technique, and no actionable instruction that could be construed as enabling circumvention of any access control. References to widely-documented vulnerabilities, including CVEs in the CISA Known Exploited Vulnerabilities catalogue, are limited to identification by CVE number and to descriptions already in the public domain. Such references are presented exclusively at the industry-aggregate level.

A.3 Defamation & Reputational Harm

Sector-level cybersecurity reporting can give rise to reputational claims if specific operators are characterized in ways they consider inaccurate or harmful. To mitigate this risk, the report does not name any individual provider. All findings are aggregated and reported at the industry level. The report has been drafted to describe observable industry-level conditions — using terms such as “present,” “analyzed,” “publicly visible,” and “elevated risk band” — rather than to assert fault or negligence with respect to any operator.

A.4 Critical-Infrastructure Sensitivity

Telecommunications is a designated critical-infrastructure sector under the US Department of Homeland Security sector classification. To respect the sensitivity associated with that designation, sensitive technical detail has been intentionally generalized throughout this report. No IP address, asset-specific identifier, or operator-specific configuration appears in the report, and no exploitation pathway is described. The focus of the report is on aggregate sector posture relevant to policy, board-level and resilience discussion.

A.5 Tool & Source Terms of Use

The analysis underlying this report relied on openly accessible information accessed in a manner consistent with the published terms governing the relevant sources. Where automated retrieval was used, it was operated within the parameters those sources permit. Where reference tools or libraries were used, they were used in accordance with their respective licensing terms.

A.6 Regulatory & Methodological Framework Alignment

The approach taken in preparing this report is consistent in spirit with established frameworks for non-intrusive cybersecurity research, including the passive-assessment principles articulated in NIST Special Publication 800-115, the external attack-surface management principles reflected in CISA Binding Operational Directive 23-02, the best-practice guidance issued by the FCC Communications Security, Reliability, and Interoperability Council, and DHS guidelines for security research touching on critical-infrastructure sectors. References to such frameworks are made for context only and do not imply endorsement, accreditation, certification or approval by any of the referenced bodies.

This Privacy Policy (“Privacy Policy”) describes how SureShield, Inc., and its subsidiaries and affiliates operating websites and presenting interactive online cybersecurity reports under the SureShield or BorderHawk brands (collectively, “SureShield”, “we”, “our”, or “us”) collect, store, use, disclose and otherwise process information in the course of our business, including through our websites that link to this Privacy Policy (such as sureshield.ai) (the “Sites”), our online services (the “Online Services”) and through other means such as our and our partner’s events, sales and marketing activities. It also sets out more information about your privacy rights applicable to personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined by applicable privacy laws (“Personal Information”).

By accessing and using the Site containing a link to this Privacy Policy, or by using our Online Services where a link to this Privacy Policy is provided, you agree to the terms and conditions of this Privacy Policy and any updates we make to it. If you do not agree to the terms and conditions of this Privacy Policy, then please do not provide us with your information. Please note, however, that if you choose to limit the information that you provide to us while using the Site, you may not be able to use or participate in certain features of the Site.

SureShield processes multiple categories of Personal Information for different purposes:

• Controller Data: Personal Information that we collect or process for our own business (“Controller Data”). Controller Data includes contact information provided on the Site or through other direct marketing activities, along with information provided in connection with inquiries for employment provided through the Site. Under applicable law, SureShield is a “controller” of Controller Data or, with respect to the CCPA, a “business” that collects such data.
• Processor Data: Personal Information that our business partners and customers ask us to process on their behalf (“Processor Data”). Under applicable law, in certain contexts SureShield is considered the “processor” or “service provider” of Personal Information we receive through our business operations, and our customer is (or acts on behalf of) the “controller” of the data (i.e., the company with the right to decide how the data is used).

This Privacy Policy applies to our handling of Controller Data. Our obligations with respect to Processor Data are covered under the specific agreements that we enter into between us and each of our business partners and customers.

Changes and Updates to this Privacy Policy

We reserve the right to revise or update this Privacy Policy at any time, and you should periodically read the Privacy Policy to learn of any revisions or updates. If the revision or update is material, we will provide you notification via email or a pop-up banner; however, for non-material revisions or updates, we will notify you by posting the revised or updated Privacy Policy and its “Last Modified Date” on the Site. Using the Site thereafter constitutes your agreement to and acceptance of the Privacy Policy and its revisions or updates.

The Types of Personal Information That We Collect

Personal Information collected directly from you

SureShield may collect Personal Information directly from you when you use the Site or Online Services (for example, when you contact us by e-mail or through a contact form, when you access or use evaluations or demonstrations of our products or services, or when you establish a SureShield account with us).

• Identifiers, including name, telephone number, postal address, email address;
• Information Listed in the California Customer Records Statute, including name, postal address, telephone number; and
• Identifiers or other Non-Sensitive Personal Information you may provide when you access or use demonstrations of our products or Online Services.

Personal Information automatically collected when you visit the Site or use the Online Services

SureShield and third-party service providers may automatically collect data about you when you use the Site (“Usage Data”). This information is primarily needed to maintain the security and operation of the Site, and for our internal analytics so that we can improve our Online Services and Site. This information includes:

• Identifiers, including IP address and cookies;
• Internet or Other Electronic Network Activity Information, including browsing history, browser and device information, hardware model, software, preferred language, unique device identifiers, advertising identifiers, network information, clickstreams, search history, information regarding your interaction with our Site, IP address, cookies, pixel tags, browser version, operating system;
• Location information, including your location when you browse the Site or use the Online Services, and broad geolocation collected through the use of third-party website traffic analytics tools;
• Information collected or generated as a result of the operation of equipment we have sold to you or have rented to you.

Use of Cookies, Pixels, and Online Identifiers

We and our third-party providers use cookies, pixel tags, and other technologies to collect Usage Data. We may allow third parties to collect this Usage Data on our behalf and to retain and use this Usage Data themselves. We use this Usage Data to, for example, analyze and understand how you access, use, and interact with us through the Site and Online Services, to identify and resolve bugs and errors in the Site and Online Services, to assess, secure, protect, optimize, and improve the performance of the Site and Online Services, for marketing and analytics purposes, and to personalize content in the Site and Online Services. We may also aggregate such information to analyze trends, administer the Site and Online Services, and gather broad demographic information. To streamline multi-step forms, the Site may also store the details you enter into a request form (such as your work email, name, company, and domain) in your browser's local storage, so the fields can be pre-filled if you open another form. This only occurs after you accept cookies, is retained locally in your browser, and is not required to browse the Site.

Third-Party Analytics

We use third party tools, which are operated by third party companies, to analyze usage of the Site and Online Services. These tools collect data about your interaction with the Site and Online Services via the cookies and through the standard implementation. These include, but are not limited to:

• Google Analytics. We use Google Analytics on the Site and Online Services to help us analyze traffic and improve services. For more information on Google Analytics’ processing of personal information, please see https://www.google.com/policies/privacy/partners/.

Do-Not-Track

Many web browsers include a Do Not Track (“DNT”) feature or setting that signals your preference not to have data about your online browsing activities monitored and collected. However, there is currently no uniform standard for recognizing and implementing the DNT signals. As such, SureShield does not monitor or respond to DNT browser requests. If a standard is adopted that we must follow in the future, then we will inform you about that practice in a revised version of this Privacy Policy.

Information We Receive from Third Parties

In addition to collecting some Personal Information directly from you, we may collect Personal Information from third parties including our affiliates and subsidiaries, data providers, and credit bureaus where permitted by law. You agree that the third-party providers of data, not SureShield, are responsible for maintaining your information with proper and sufficient accuracy and authority in accordance with all governing laws and regulations. We make no effort to verify any information for any purpose, including accuracy, legality, or non-infringement that we properly receive from third parties. We also collect personal information automatically when you visit our Site and while receiving our services.

We may also receive information about you from social media platforms, such as when you interact with us on those platforms or access our social media content. Please note that the information we may receive from those third-party sites (such as Facebook, Instagram, Twitter and YouTube) is governed by the privacy settings, policies and/or procedures of the applicable platform, and we strongly encourage you to review them before submitting any information using a social media platform.

Purpose of Collection

SureShield processes Personal Information for the purposes of:

• Communicating with corporate business partners and customers pursuant to contract about business matters or possible contracts for the operation of the business, including the process of requested payments (services) and providing aggregated, anonymized data about the use of our services;
• Monitoring and analyzing transactions by reviewing customer and user behavior to improve services and prevent fraud;
• Conducting relevant tasks for legitimate business purposes including marketing and advertising;
• Adding information to our CRM system regarding prospective customers or building mailing lists for product information distribution;
• Internal communications;
• Meeting legal or regulatory requirements and SureShield’s internal policies;
• Communicating with individuals who have expressed an interest in employment;
• Management of travel, lodging, and related expenses; and
• Other purposes disclosed at the time of collection.

Disclosure of Personal Information

We do not sell, share, rent, or otherwise disclose the Personal Information collected on the Site to third parties for monetary or other valuable consideration, unless otherwise stated below or with your consent:

• Affiliated Companies. We may share your information with affiliated companies, including BorderHawk, LLC, to assist in our business operations and contact you regarding services or products that may be of interest to you.
• Service Providers & Contractors. We may share your Personal Information with service providers and contractors to perform tasks on our behalf and to assist us in our business operations, including but not limited to internal and business operations, security, payment processing, identity verification, and related services. Service providers and contractors may use the information only as necessary to provide the services to us and are contractually required to keep your information confidential and secure.
• Live Chat and Interactive Support (Including AI Chat). The Site or Online Services may include “live chat” or other live interactive features that may include chatbots powered by AI technology. We may provide these features through technology provided by third parties and you consent to the transfer of your Personal Information to these providers by using these features.
• Authorized Representatives. If another individual is managing your account on your behalf, as authorized by you or as a personal representative under applicable law, that person can view all Personal Information about you in our Online Services.
• In the Event of Merger, Sale, Divestitures or Change of Control. We may transfer or assign Personal Information to an entity that acquires or is merged with us as part of a merger, acquisition, sale of ownership or assets, or other change of control.
• Other Disclosures. We may disclose your Personal Information if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms of Use or Terms of Sale, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to our, your, or third parties’ rights, property, or safety.

We may share de-identified and/or aggregate analytics with third-party partners about how users interact with our Online Services, including usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Online Services.

Transfer of Personal Information to Other Jurisdictions

Our Site and Online Services are hosted in the United States. If you provide Personal Information to us, please note that your Personal Information will be transferred, processed, collected, used, accessed and/or stored in the United States and in other jurisdictions, where the local laws may not provide the same protections for your Personal Information as the jurisdiction in which you are located. Do not provide your Personal Information to us if you do not want this information to be transferred or processed outside of your country, or if the laws in your country restrict such transfers.

Retention Period

Personal Information is retained by SureShield no longer than necessary to fulfill the purposes set out in this Privacy Policy, unless a longer retention period is required (such as under applicable contracts with clients or business partners) or permitted by law (such as tax, accounting, or other legal requirements).

Third-Party Sites

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or websites that may be displayed to you in search results, websites that may include third-party services, or other websites linked from our Site. This Privacy Policy does not cover the information practices of other companies and organizations who advertise our products or services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

User Generated Content

When you voluntarily disclose information about yourself in the content that you submit to this website (e.g., personal information such as your name, phone number and personal web address) through a review or other public posting on the website, this information will be publicly available, can be collected and used by third parties and may result in unsolicited messages from others. Such activities are beyond our control. Please refrain from disclosing personal information on this website that you intend to keep private.

Please also note that by submitting a review or other public posting on this website, it becomes the property of SureShield, and we may reproduce some or all of it in our promotional materials—either elsewhere on our website, our social media, in an email, or in our catalogs.

Contest and Sweepstakes Entries

We occasionally offer sweepstakes and contests. To participate in these online sweepstakes, we may require you to register and provide us with personal information, such as your name and email address. This Privacy Notice applies to sweepstakes we may administer online through the Site or Online Services or other social media or digital platforms. Some sweepstakes we advertise may be administered by third parties who would collect your information, and you should review the privacy policies of the administering party to understand how your data is used and protected by them. You should carefully review the Official Rules of any sweepstakes or contest in which you participate, including any option to opt-out of receiving special offers and marketing material.

Confidentiality and Security

We maintain reasonable safeguards using industry standard technology to heighten the security, accuracy and privacy of any Personal Information we have collected, and we have put in place reasonable precautions to protect information from loss and misuse. While we implement these measures, please note that 100% security is not possible, and we cannot guarantee that the security measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective.

SureShield may assign you a user ID and a password as part of your participation and access to the Site and your account. Only you may use your user ID and password. You may not share your user ID and password with anyone else, and you are solely responsible for maintaining and protecting the confidentiality of your user ID and password. You are fully responsible for all activities that occur under your user ID. You play a role in protecting your information as well.

Minors

Our Site and Online Services are not directed to minors, including children under the age of 16. We do not knowingly collect or solicit personal information from children under the age of 16. By using the Site or Online Services, you represent that you are at least 16 years old. If you are under 16, please do not attempt to register for an account or send any Personal Information about yourself to us. If we become aware that we have inadvertently received or collected Personal Information from a user of the Site who is under the age of 16, we will attempt to immediately delete that information from our files and records.

If you believe a child who is under the age of 16 has provided us with Personal Information, please contact us using the information below.

Choices About Your Personal Information

You have choices about how we use your information. Please understand that if you choose not to disclose information to us, it may affect your ability to use some features of our Online Services.

Marketing

From time to time if you have supplied your email address, SureShield and its affiliated companies may send you marketing or informational emails. If you prefer not to receive any or all of our marketing and promotional communications, you may opt-out of these communications by following the opt-out prompts on these communications. You also may ask us not to send you other marketing or informational communications by contacting us as specified in the Contact Us section below, and we will honor your request. Please note that even after you are removed from our marketing lists, we may still send you non-promotional communications, such as responding to your support requests.

Advertisements

Advertisements appearing on the Site may be delivered by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers.

We and our service providers may use information about your interactions with the Site to predict your interests and select the ads you see on and off the Site. This is known as interest-based advertising. In providing interest-based ads, we follow the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (“DAA”). For more information about interest-based advertising and how you can opt out, visit:

• Digital Advertising Alliance: http://www.aboutads.info/choices
• Network Advertising Initiative: http://www.networkadvertising.org/choices/

Privacy Rights Under US State Privacy Laws

Scope

This section describes specific consumer rights afforded to residents of certain states that have enacted comprehensive privacy laws, including California, Virginia, Colorado, Connecticut, Utah, Iowa, Indiana, Montana, Tennessee, Texas, Oregon, Florida, Delaware, New Jersey, New Hampshire, Kentucky, Maryland, Minnesota, Nebraska, and other U.S. states that enact a similar comprehensive consumer privacy law (“State Privacy Laws”). Not all of the State Privacy Laws are fully effective as of the date of this Privacy Policy, and some may not apply to SureShield due to the specific scope of the laws; however, even where we are not subject to a particular State Privacy Law, we will use reasonable efforts to honor applicable privacy rights requests to the extent we are able under the circumstance.

Categories, Purpose & Sources

We may collect (and have collected during the 12-month period prior to the effective date of this Privacy Policy) the types and categories of Personal Information identified in the “The Types of Personal Information That We Collect” section above, used for the business or commercial purposes described in the Purpose of Collection section above, and obtained from the sources identified above.

Selling and Sharing of Personal Information

We do not sell or share your Personal Information in exchange for monetary consideration. However, the definitions of Personal Information, ‘share,’ and ‘sale’ under State Privacy Laws are broad. Like many companies, we use services that help deliver interest-based ads and personalization to you, which may involve transfer of Personal Information to business partners for their use, such as Google Analytics.

Under State Privacy Laws, consumers have certain rights regarding their Personal Information:

• Right of Access: The right to request details regarding the Personal Information we have collected, including the categories collected, the sources, the business or commercial purpose, the categories of third parties with whom we share it, and the specific pieces of Personal Information we have collected about you.
• Right of Deletion: The right to request that we delete any Personal Information about you which we have collected from you, subject to exceptions within the law.
• Right to Opt-Out: The right to opt-out of the disclosure of Personal Information about you for monetary or other valuable consideration. However, we do not sell any Personal Information.
• Right to Opt-In: The right to opt in to certain uses of data by minors under the age of 16; however, this right is not applicable as we do not have actual knowledge that we collect, share, or sell the Personal Information of minors under the age of 16.
• Right to Limit Use and Disclosure of Sensitive Personal Information: The right to request specific limitations on further sharing, use, or disclosure of your Sensitive Personal Information. However, we do not collect or process Sensitive Data for this purpose.
• Right to Correction: The right to request that we maintain accurate Personal Information about you and correct any Personal Information about you which we have collected from you, subject to exceptions within the law.

Consumer Requests and Verification

Right to Non-Discrimination

We may not discriminate against you because you exercise any of your rights under applicable law, including denying goods or services; charging different prices or rates; providing a different level or quality of goods or services; or suggesting that you will receive a different price, rate, level, or quality of goods or services.

Verifying Requests

You may request to exercise your rights of access, deletion, correction, or Limited Use by contacting us as described in the Contact Us section below. To help protect your privacy and maintain security, we will take steps to verify your identity before processing your request. We may require you to provide any of the following: name, date of birth, email address, telephone number, or postal address. We will confirm our receipt of your request within 10 days and respond within 45 days upon receipt; if necessary we may need an additional period of up to another 45 days, but we will reply within the first 45-day period and, if we need an extension, explain why. In certain cases a request may be denied (for example, if we cannot verify your identity or the law requires us to maintain the information); if we deny your request, we will explain why.

Authorized Agents

You may designate an authorized agent to request any of the above rights on your behalf by providing the agent with written permission, signed by you, to act on your behalf. Even if you choose to use an agent, we may, as permitted by law, require the agent to provide proof of your signed permission, require you to verify your identity directly with us, or require you to directly confirm that you provided the agent permission.

California Consumer Privacy Rights under “Shine the Light”

Under California’s “Shine the Light” law, California residents have the right to request in writing from businesses with whom they have an established business relationship (a) a list of the categories of Personal Information disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us as directed in the Contact Us section below with a reference to “California Disclosure Information.”

Opt-Out of Sale, Sharing, or Targeted Advertising

You have the right to opt-out of “sales” and “sharing” of your personal information, and to opt-out of the use of your personal information for “targeted advertising” as those terms are defined under applicable State Privacy Laws. If the Site and Online Services detects that your browser or device is transmitting an opt-out preference signal, such as the Global Privacy Control (GPC) signal, we will opt that browser or device out. If you come to the Site from a different device or browser, or if you clear your cookies, you will need to opt-out again for that browser and/or device. To learn more about the Global Privacy Control, visit https://globalprivacycontrol.org/#download.

Correcting & Updating Your Information

Please help us keep your data accurate by informing us of any personal information change promptly. To update your information, please use one of the methods in our Contact Us section below. SureShield will respond to your correction or update request within at most 30 days from the date of your request unless a shorter period of time is required under applicable law. You also may be able to update your information by logging into your account with SureShield, where available.

Contact Us

If you have any questions or concerns in connection with SureShield’s information collection practice summarized in this Privacy Policy, please send an email, with the subject heading “Privacy Policy Question,” to support@sureshield.ai. In the email, please state your questions or concerns.

Our postal address is:
SureShield, Inc.
Atlanta Financial Center
3343 Peachtree Rd NE Ste 145-1564
Atlanta, GA 30326

You may also reach us via our toll-free phone number at: 1-800-604-1354